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NDIS Complex Care Training for Support Workers and Carers

Our training not only helps you stay in line with NDIS requirements and compliance—it gives your team the confidence, skills, and knowledge to provide safe, high-quality care.

This training is for:

NDIS Providers & Support Workers (Registered and Independent)

Aged Care Homes with NDIS Participants

NDIS complex care training session – Learn high-intensity supports from clinical nurses

EMPOWERING SUPPORT WORKERS WITH SKILLS FOR COMPLEX CARE

DIABETES CARE

This course trains support workers to safely assist with BGLs, insulin pen injections and diabetes management. It covers infection control, equipment use, blood glucose monitoring, and recognising health complications. Participants will also learn to document care, follow the NDIS Code of Conduct, and collaborate with health practitioners for personalised support.

Instructor smiling while conducting a training session

ENTERAL FEEDING SUPPORT

This course trains support workers in safe, effective enteral feeding aligned with NDIS Practice Standards. It covers support plans, feeding techniques, infection control, equipment use, medication administration, and monitoring for complications. Students will gain the skills to provide high-quality, person-centred care.

Group of support workers collaborating during training.
Support workers participating in a hands-on training activity

URINARY CATHETER CARE

This course trains support workers in safe, effective urinary catheter care aligned with NDIS Practice Standards. The course covers key areas such as communication preferences, the correct use of catheters, hygiene practices, and handling complications like infections or dislodged catheters. Support Workers will also be trained on the safe handling of equipment, ensuring participant comfort and safety, and monitoring urinary output.

Support workers attending face-to-face complex care training in NSW

PRESURE CARE AND WOUND MANAGEMENT

This course provides support workers with the skills to deliver safe and effective complex wound care according to NDIS Practice Standards. Participants will learn to implement support plans, assess care needs, and collaborate with healthcare professionals. The course covers communication, infection control, wound care equipment, and managing skin integrity, preventing pressure injuries, and monitoring wound healing.

DYSPHAGIA

This course equips support workers to support individuals with dysphagia in line with NDIS high-intensity standards. It covers assessment, safe feeding, care plans, and mealtime management. Participants will learn to identify needs, communicate effectively, and collaborate with families and professionals to ensure safe, dignified care.

Support worker smiling during a training break.

PALLIATIVE

This course equips workers with the principles of palliative care, focusing on symptom management, emotional support, and quality of life for those with life-limiting conditions. It covers communication, ethical considerations, and end-of-life planning, ensuring compassionate, person-centred care.

Support workers attending an adult education class.
Trainer providing guidance to a support worker.

COMPLEX BOWEL CARE

This course equips support workers with the skills to provide safe, high-quality bowel care in line with NDIS Practice Standards. It covers communication strategies, hygiene, infection control, stoma management, laxatives, enemas, and abdominal massage. Participants will learn to monitor health, identify issues, and collaborate with health practitioners to ensure dignified, effective care.

Team of support workers discussing training materials.

ONLINE COURSES

  • Infection Control

  • PPE & Hand Hygiene

  • Medication Managment

  • Medication Competency 

  • Waste Management

REMAIN COMPLIANT WITH YEARLY TRAINING

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